Free Installation in Dubai
Free Installation in Dubai
18 Months Warranty
Next Day Installation Available
We are here to help
Our expert support team makes sure your smart locks are set up easily and working perfectly for your home.
Connect SupportQuick Troubleshooting
Solve common issues in minutes with these step-by-step guides
Power Issues
- 1Check battery level in SmartLife app
- 2Replace batteries if level is below 20%
- 3Ensure batteries are properly inserted
Connectivity Problems
- 1Verify 2.4GHz WiFi network is available
- 2Check WiFi signal strength at door location
- 3Restart your router and try reconnecting
- 4Reset network settings in SmartLife app
Access Issues
- 1Try alternative access methods (fingerprint, PIN, key)
- 2Check if user access permissions are active
- 3Re-register fingerprints if needed
Frequently Asked Questions
Find answers to the most common questions about SmartLife smart locks
Installation & Setup
SmartLife App & Features
Troubleshooting
Warranty & Returns
Still Need Help?
Our expert support team is standing by to assist you
Support Hours
Emergency Support: 24/7
General Support: 9-6 Monday-Saturday
Installation: Monday to Saturday
Service Areas
Dubai & Sharjah: Same-day
Abu Dhabi: Next-day
All UAE Emirates: Within 48 hours
Expert Support
Certified technicians
Professional installation
Ongoing maintenance support