Shipping & Installation

Our team provides delivery and professional lock installation across the UAE. Installation times vary by emirate.

Last Updated: December 2025

Dubai & SharjahE

Complimentary installation in 2–3 business days.

Abu Dhabi & Ajman

Installation in 4–5 days.Installation charges apply.

Rest of the Emirates

Installation in 6–7 days. Installation charges apply.

Shipping & Installation Coverage

UAE-Wide Coverage

We deliver and professionally install locks across the UAE. Free installation is available in Dubai and Sharjah. Installation charges apply in other Emirates.

Free Installation Areas:

  • Dubai
  • Sharjah

Installation in Other Emirates:

  • Abu Dhabi and Ajman: 4–5 days
  • Rest of the Emirates: 6–7 days

Professional Installation

What's Included

  • Site assessment and compatibility check
  • Professional installation by certified technicians
  • Smart lock setup & mobile app configuration
  • User training and demonstration
  • Quality testing and calibration
  • Clean-up and disposal of old hardware
  • 12-month warranty activation
  • Ongoing support and maintenance

Installation Requirements

To ensure a smooth installation, please ensure:

  • Clear access to the installation area
  • Power supply available
  • Door thickness compatibility (40mm-100mm)
  • Someone present during the installation appointment
  • Existing lock and keys available for removal
  • 2.4 GHz WiFi is available if need to connect with App

Special Circumstances

Shipping & Installation Delays

We aim to meet the timeframes listed above, but shipping or installation may be delayed by:

  • Extreme weather conditions
  • National holidays and events
  • Address accessibility issues
  • Product availability
  • Delays at an earlier installation appointment

Shipping & Installation Support

Need help with your delivery? Our responsive team is here to assist you:

Phone: +971 522826135

Email: support@smartluck.ae

WhatsApp: +971 522826135

Support Hours: 9:00 AM to 7:00 PM