Shipping Information

Shipping Information

Global Shipping

At BrightTech, we are proud to offer international shipping services that currently operate in most countries around the world. 

Shipping Costs

Shipping costs will vary depending on the destination and the items ordered. The exact shipping cost will be calculated at the checkout once the delivery address has been entered. 

Shipping Time

While shipping times can vary depending on your location, our aim is to have your order delivered to you as soon as possible. Generally, after your order is processed, estimated delivery times are as follows:

- Domestic (within UAE): 1-3 business days.

- International: 7-14 business days.

Please note that these are estimates and actual shipping times may vary.

Shipping Method

All orders are shipped via reliable courier services. Upon shipment, you will receive a confirmation email with a tracking number so you can track your package.

Lost or Damaged Shipments

In the unfortunate event that your order is lost or damaged in transit, please contact us immediately at smartluck.dxb@gmail.com. We'll do everything we can to assist you. However, BrightTech is not responsible for packages that are lost or damaged in transit.

Customs, Duties, and Taxes

International orders may be subject to customs duties and fees levied by the destination country, which are the responsibility of the customer. BrightTech is not responsible for any additional charges for customs clearance, and our customers must pay these directly.

Questions About Your Order?

If you have any questions about your order or our shipping policy, please don't hesitate to contact us at smartluck.dxb@gmail.com.